Urban You, LLC: No Refund & All Sales Final Policy
Please carefully review your order before confirming your purchase. All sales are considered final. Urban You, LLC does not offer refunds or exchanges for any products or services sold through our website or in person.
Non-Refundable Items or Services
All items or services purchased from Urban You, LLC, are non-refundable unless otherwise specified in writing by Urban You, LLC. This policy applies to packages, gift cards, medical-grade skin care products, retail products, memberships, weight loss programs, injector fees, modeling fees, sale specials, and regular or sale-priced items.
Exceptions to the No Refund Policy
The only exceptions to our No Refund Policy include:
Defective or Damaged Items: Items received in a defective or damaged condition must be reported within 5 days of receipt. A replacement may be provided at the discretion of Urban You, LLC.
Wrong Item Sent: If you receive an item different from what you ordered, please notify our Customer Service within 5 days for a possible refund or exchange.
Expired Products: If you receive a product that is expired, please report it to Customer Service within 5 days for a potential refund or replacement.
How to Contact Us
For any questions or concerns regarding this No Refund Policy, please contact us at:
Email: hello@theurbanyou.com
Phone: 616-570-0228
Urban You, LLC reserves the right to modify this No Refund Policy at any time.