JOB OPPORTUNITIES

Do you have a passion for the beauty and wellness industry? Are you currently living in the Grand Rapids or Northville area?

We'd love to see your resume or have you refer a friend for the next step of their career.

 

Current Job Openings

To apply for an open position, please email your resume, references, cover letter, and links to your social media and/or portfolio to wealthy@theurbanyou.com.

Experienced Cosmetic Nurse Injector

Job type: full time; part time
Location: Grand Rapids, Northville

Goals

Urban You is seeking an experienced nurse injector to join our Grand Rapids & Northville teams. We’re a one-stop solution to handle virtually every aspect of your wellness and beauty needs. We focus on treating the whole patient and their needs, not just their diagnosis. We dedicate our practice to center on patient wellness as the foundation of their care.

Role Overview

The injector's role will be to deliver a comprehensive experience for the client, anticipating every aspect of the needs of the client from the moment they bring the client into the treatment room. The role of our injectors will be to follow the brand-driven customer service training and injector training to provide a truly unique experience to each and every client.

Responsibilities: 

  • Deliver the best cosmetic injectable treatments following the guidelines and under the supervision of the Medical Director.

  • Conduct client consults and treatment plans

  • Educate clients

  • Cross-sell procedures and products that complement the treatment and enhance the result

  • Comply with required protocols, requests, and compliance policies

Requirements

*RN degree

  • Must be experienced in delivering cosmetic injectable treatments (Neurotoxins and Filler)

  • Up-to-date Michigan State License

  • Proficiency with patient EMR, charting, Word, Excel, and other software skills

  • Hold a high level of professionalism when interacting with clients, patients, and staff members

  • Open to learning new techniques and procedures and brand language

  • Cheerful, upbeat demeanor and can-do attitude

  • Detail-oriented

  • Excellent customer service and consultative skills

Desired Skills

  • Minimum 3 years experience in Medical Aesthetics

  • Minimum 3 years experience with cosmetic injectables

  • Proven selling skills

  • Strong business acumen

  • Strong conflict and problem-resolution skills

  • Comfortable discussing pricing programs with clients

  • Understanding of Social Media and marketing yourself

To Apply

Please email your resume to Kenzie Kelly, Regional Practice Manager, at wealthy@theurbanyou.com. We look forward to reviewing your application!

Urban You is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and guests.

Why Urban You?

Employee Benefits Include:

  • Monthly Complimentary Service: Rejuvenate and relax with a monthly complimentary service from Urban You, such as facials, lashes, and more.

  • Substantial Discounts: Enjoy substantial discounts of up to 75% on various services, from wellness treatments to beauty services, allowing you to enhance your routine and self-care affordably.

  • Retail Product Discounts: Access significant discounts on premium retail products, making it easier to maintain your daily routine with top-quality items.

  • Regular Professional Development: We nurture your talents and growth through opportunities for professional development, helping you reach your career goals.\

  • Complimentary Services: Beyond monthly perks, we also offer complimentary services regularly to ensure you always feel pampered.

  • Extended Benefits for Loved Ones: Share the love with your friends and family during promotional periods, allowing them to benefit from exclusive discounts on our services.

    Join Urban You today to experience these top benefits and perks firsthand. We believe in nurturing your talents and well-being, making Urban You not just a job but a fulfilling career where you're a valued member of our Urban You family.

About Urban You

As a pioneer in the beauty and wellness industry, Urban You was the first in West Michigan to offer the latest trends in cosmetology, medical aesthetics, cosmetic injections, non-invasive body sculpting and wellness treatments, all under one roof. In under three years, Urban You has grown exponentially, and the future is bright!

The company vision is to cultivate a space and community where guests and employees feel curious, confident, carefree, and connected to the ever-evolving beauty industry. Every guest is attended to before, during and after their experience in the modern and welcoming space.

The company mantra is Trends live here, you belong here. The team of experienced providers and staff are experts in their areas, and are well-versed in the newest cosmetic and aesthetic technologies.

Company Values:

  • Growth Mindset: Continuously Advancing

  • People-Centered Experience

  • Urban You: Hungry, Humble, and Hustle

Licensed Aesthetician and Laser Technician

Job type: full time; part time
Location: Grand Rapids, Northville

Goals

Urban You is seeking an experienced, skilled, and personable Licensed Aesthetician and Laser Technician for our upscale Medical Spa. We are dedicated to providing exceptional client care and leveraging the latest trends in beauty and cosmetics. Our focus is on delivering the best experience while treating the whole patient and their needs.

Role Overview

As a Licensed Aesthetician and Laser Technician, you will provide a comprehensive experience for clients, performing a range of aesthetic treatments and utilizing social media to create engaging content. You will follow brand-driven customer service and training protocols to ensure a unique and high-quality experience for every client.

Responsibilities: 

  • Minimum 2-3 years of experience in aesthetics preferred.

  • Knowledgeable and passionate about the latest trends in beauty and cosmetics.

  • Experience with one of the following medical-grade facials is preferred: OxyGeneo, HydraFacial, Diamond Glow, or PCA/SkinMedica Chemical Peels.

  • Licensed Esthetician and/or Cosmetology License preferred.

  • Professionalism in interactions with clients, patients, and staff.

  • Openness to learning new techniques and adapting to brand language.

  • Cheerful, upbeat demeanor with a can-do attitude.

  • Detail-oriented with excellent customer service skills.

Desired Skills

  • Proven selling skills with strong business acumen.

  • Minimum 3 years of experience in Medical Aesthetics.

  • Minimum 3 years of experience with aesthetic treatments.

  • Strong conflict-resolution and problem-solving abilities.

  • Comfort discussing pricing programs with clients.

  • Understanding of social media and marketing yourself.

  • Understanding of Social Media and marketing yourself

To Apply

Please email your resume to Kenzie Kelly, Regional Practice Manager, at wealthy@theurbanyou.com. We look forward to reviewing your application!

Urban You is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and guests.

Guest Experience Coordinator

Job type: full time; part time
Location: Grand Rapids, Northville

Summary

Urban You Medical Spa is currently looking for a Guest Experience Coordinator (GEC) to join our team at our modern beauty and wellness establishment. As a Guest Coordinator, you will play a crucial role in providing exceptional customer service and enhancing the overall guest experience.

Goals

Ensure that all prospective and current Urban You guests receive exemplary customer service and feel cared for, understood, and known personally by the professional staff. Lead Guest Experience Coordinators respond to guests' requests and encourage our services to promote guest retention.

  • Maintaining a consistently pleasant and professional personality

  • Lead others

  • Working well under pressure and the ability to multitask

  • Sales or customer service experience preferred but not required

  • Customer service oriented and able to communicate effectively with guests, management, and front desk staff

  • Efficient with communication

  • The Ability to work flexible days and hours, including some weekends

  • Daily communication with leadership

Responsibilities: 

The Guest Experience Coordinator's role is to implement processes and systems so that every guest has an optimal experience at Urban You. Working with the Guest Experience Coordinator and other staff, they will achieve this through the following responsibilities

  • Answering inbound calls, scheduling appointments, and responding to guest questions

  • Greet and warmly welcome our guests

  • Provide excellent customer service

  • Promote and represent Urban You in a professional and enthusiastic manner

  • Create an excellent experience for all guests through a friendly and helpful attitude

  • Create GEC monthly schedule

  • Assist with weekly GEC meetings

  • First point of contact for client experience/service needs & feedback

  • Help maintain professionalism and cleanliness of the Medical spa

  • Variety of clerical tasks

  • Educated on marketing materials, memberships, and packages

  • Work weekends, Pop-up events, and promotion events as needed

To Apply

Please email your resume to Kenzie Kelly, Regional Practice Manager, at wealthy@theurbanyou.com. We look forward to reviewing your application!

Urban You is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and guests.